This could happen if bixbydevelopers.com domain is blocked due to network security policies of the network you are connected to.
To verify if you are running into this issue, collect diagnostics through the Bixby Studio menu (Support -> Create Diagnostics Report) and review the ide.log in the diagnostics report for an error that looks something like this.
{ Error: Response not ok
at t.FullSyncWorkspaceFetch.start (file:///C:/Users/<username>/AppData/Local/Programs/VivIDE/resources/app.asar/build/index-renderer.js:51:14283)
detail:
status: 403,
statusText: 'Forbidden',
innerException: undefined,
url: 'https://bixbydevelopers.com/dev/v2/workspace/sync/full' }
serviceId:
'f9a35ba947789e4780cfaecb51c0362cb638778b1317cb9aa2357fc199099782',
deviceType: 'bixby-mobile',
clientVersion: '6.1.1',
host: 'bixbydevelopers.com',
authToken: 'fjyPfIM5jMb48xvc7WpuX2v0' }
If you find it, please feel free to raise a ticket with your IT team to adjust the network settings appropriately.
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