Proposing to add a new mode, to help new users get accustomed to Bixby
"Bixby (Just Try It) Mode"
Features: In this Mode, Bixby receives the users request and processes and instead of executing, it displays a summary of what it would do, for that request.
a) If the user thinks, Bixby is going to do what he wanted. It reinforces his satisfaction with using Bixby. He would become more comfortable in using that command
b) More often than not, Bixby is going to fail to exactly understand what the user intended. And as this is a test mode, the users expectations would be low. (As he is not in a hurry to execute something, nor is he relying on Bixby to understand it). So even if the Bixby doesn't understand him, he would be patient and will give another try, and he will try to fine tune his command. This gives him a quick chance of rectifying. (Instead of waiting to hear that Bixby didn't understand him). And he would only use Bixby in normal mode for commands, he is sure Bixby is going to execute.
c) This mode frees him to try new commands without the fear of Bixby not understanding him.(Lets face it, People hate hearing from AI Assistant that it didn't understand him.)
d) Currently users only use Bixby, when they need something. This feature gives him an option to try Bixby in leisure time, instead of using only when he actually needs it. It helps users to attach to Bixby and spend more time on it to understand it.
e) It helps peers to demonstrate Bixby effectively. Currently Most Bixby executions launch one or the other app and leave Bixby App. Currently, this is a subtle hindrance to show many Bixby functionalities one after the other.
f) Users can check their test commands history, and reflect on their utterances. We already have a setup like this for Bixby Speaker, where we show the conversation history
Feasibility and Priority:
a) It requires a simple mode, where for every goal, the capsule owners would add a goal summary, and instead of executing the goal, we just display the goal summary.
b) Most of millennial parents are currently learning to understand a lot of the features that are obvious to the millennial's, for example "long press" is a feature that is learned from peers for the first time. That is there are always going to be lead adopters, and if the feature is simple and charming enough, it would pass on to the whole community. Currently Bixby is not passing on! There is a hindrance due to the nature of Bixby being an open ended feature, and it needs to be tested in a sample environment before people can trust and appreciate and pass it on. This feature has the potential to be a break through, which could accelerate the user adoption of Bixby.
a) New technologies require time and patience and trust of the user. Giving them an option to try Bixby in a no nonsense mode. (i.e. no untoward app launches or executions) and giving them a sense of control and freedom helps Bixby gain their trust.
b) This feature purely lets the user test and judge Bixby's capabilities themselves, without having any expectations or certainty from Bixby. This helps people empathize with Bixby and adjust their requests according to Bixby's capabilities.
Its like, if for example you have a butler who is very young, say just old enough to work, you wouldn't necessarily ask him to do things he cannot do, like lifting a big boulder etc.
c) Everyone wants to know how good AI has become, they do want to be the front runners of new technology. But currently the trial process of using an AI Assistant is cumbersome. This method of testing lowers users expectation, creates a constructive environment and lets the users understanding of Bixby evolve gradually.
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